Help and Support

kVA (kilovolt-ampere) measures apparent power, while kW (kilowatt) measures actual usable power. Typically, kW = kVA x 0.8 (power factor).

Use our Power Calculator to determine the best generator for your energy consumption. If unsure, contact our experts for a tailored recommendation.

Standby generators are for static applications, whereas a mobile generator is classified as a generator that moves twice per year.

Standby diesel generators are ideal for homes, farms, and businesses needing emergency power.

We stock Cummins generators

Yes! We keep a wide range of diesel generators (550kVA and below) ready for immediate dispatch.

Yes, once your order is dispatched, we’ll provide you with delivery updates.

Standard delivery: 2-5 working days. Express delivery is available for urgent orders.

Most standby generators run for 10-12 hours on a full tank. Larger fuel tanks allow for 24+ hours of continuous use

A 100kVA generator uses about 20-25 litres per hour at full load. Fuel efficiency depends on generator size and power demand.

HVO reduces carbon emissions by up to 90% and is a cleaner alternative it also offers better cold-weather performance than standard diesel.

Our generators run on standard diesel and HVO (Hydrotreated Vegetable Oil), a renewable biofuel alternative.

Yes! We stock fuel filters and other essential parts. Contact us to find out more.

Standby generators: Every 12 months or 350-500 hours

Continuous-use generators: Every 250 hours

Oil changes, filter replacements, battery checks, fuel system inspections, and load testing.

No! Always install generators outdoors or in a well-ventilated space to prevent carbon monoxide poisoning.

Yes, for generators over 10kVA, professional installation is required to connect to mains power safely.

Most residential generators under 50kVA do not require planning permission, but large commercial generators may need local authority approval.

Place on a flat, stable surface, at least 1 metre from walls for ventilation.

Yes! Use acoustic enclosures or fencing, vibration isolation pads, sound barriers or even trees to minimise noise.

Yes, all our models meet UK & EU emissions regulations and support HVO* fuel for lower emission operations.

Our generators comply with UK noise laws and operate at under 85dBA @1m—similar to city traffic noise.

No! Always operate outdoors or in a properly ventilated area.

Keep fuel stored safely, inspect fuel lines, and never refuel while the generator is running.

Electrical fault protection, engine fault protection and an emergency stop facility.

Yes! Diesel generators should be serviced every 350-500 hours or annually to maintain performance.

Yes, we provide comprehensive maintenance packages to ensure long-term performance.

Contact our support team, and we’ll assist with troubleshooting, repairs, or warranty claims.

We offer a 12-month or 4,000-hour warranty, covering defects and parts failures.